please take a moment to review

our salon policies

we take pride in clean, professional, high-quality work. our team is trained and qualified, we use name-brand, professional-grade products for the best results and your safety, and we take hygiene and sanitation seriously. these few policies help every visit go smoothly, for you and for our team.

  1. before your service

    • if you have any health concerns or allergies, please tell your technician before we start. it helps us take good care of you.
    • every price is on our menu. prices can change from time to time, so please check the cost with your technician before your service begins, so there are no surprises.

  2. appointments & groups

    • plans change, and we understand. if you need to cancel, please let us know in advance.
    • coming with friends and paying separately? please check in one by one when you arrive. it keeps everyone's appointments and payments in order, so check-in and checkout stay smooth for all of you.

  3. cuticles & ingrown nails

    • we trim cuticles or cut ingrown nails only when you ask us to. please understand that the salon can't be responsible for any issues that come up afterwards.
    • for your health, we don't remove ingrown toenails or do any kind of surgery. if you'd like a service on a nail with an ingrown toenail, please understand that the salon and our technicians can't be responsible for any issues related to it.

  4. tips & payment

    • your generosity means so much to our team. if you'd like to thank your nail technician, tips can be given before checkout.
    • we accept cash, venmo and zelle.

  5. if something isn't right

    • If you are unsatisfied with our service, please inform the salon manager immediately, and we will do our best to remedy the situation.
    • all services are final sale, so we can't offer refunds or exchanges.

  6. looking after each other

    • please keep your belongings close. we can't be responsible for lost or stolen personal items, including gift cards.
    • we want the studio to feel welcoming for everyone, so we may refuse or stop service for anyone who is rude or disrespectful to our team or other clients.

thank you

we appreciate your support and your trust. it's our pleasure to look after you.

call (619) 692-1512